Chipotle Mexican Grill

Reviews about Chipotle Mexican Grill

• 1 / 5

  By Paul Dini
  Complete Garbage!!!
  The lunch staff are unfocused and don't seem to care about the customer. The counter staff is distracted by conversations they are having among themselves and can't remember what you ordered. The portion sizes are unbalanced and in turn doesn't taste good. And if you come as a group be ready to wait. It took 15 minutes to get 1 burrito and 1 burrito bowl
  
  I would never recommend going to this Chipotle
  December 31, 2016
• 1 / 5

  By FlyRustaFly
  I've been in line for 15minutes, there are about 9 people ahead of me. Only two people taking orders. This is not the first time this exact thing has happened. It's 6:46pm on a Tuesday night, it's not a rush, it's simply bad management of employees and a disregard for anyone's time. I'll be writing to corporate about this location. In the 15 minutes I've been here, 3 people decided the wait was too long and left. The food is amazing, the staff is less than remotely exceptional
  July 11, 2016
• 1 / 5

  By Trina Chel
  In this particular location, the staff's customer service was just unacceptable. I had walked in with my boyfriend with only one person in front of us and the lady taking our order was very inattentive. She had multiple bowls of rice on the counter, confusing her poor co-worker that came to our rescue. After being sent off to the inattentive one, she kept asking what salsa I asked for and after finally getting TO the salsa she got the salsa wrong. Mind you, this is a simple burrito bowl, no flips or hoops so.. wtf chipotle? Now I have my food at the counter and I realize they are serving people around my boyfriend (just a burrito).. I had to wait 10 minutes after I paid for BOTH of our meals for him to even get his. The staff was chit chatting about how "messed up" she was/felt, while another was burning meat due to distraction. I mean, no one seemed to care about the customer. By the time we actually got our food, 2 people paid and left between our 1 order. By the time we received our food, it was cold. The experience was a terrible one, if I could give 0 stars I would. Will not be returning.
  June 09, 2016